Privacy Policy
Last updated: 19/01/2026
Introduction
JEBS (Port Macquarie) Pty Ltd T/as Fastplast and SWR Building Supplies (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our services or providing your personal information to us, you consent to the practices described in this Privacy Policy.
What Personal Information We Collect
We may collect personal information including, but not limited to:
- Name
- Address
- Email address
- Phone number
- Company name
- Payment and billing details
- Any other information you provide to us directly
We only collect information that is reasonably necessary for our business activities.
How We Collect Personal Information
We may collect personal information:
- Directly from you (in person, by phone, email, website forms or contracts)
- Through our website
- From third parties where authorised by you or permitted by law
How We Use Your Personal Information
We may use your personal information to:
- Provide our products and services
- Process payments and invoices
- Communicate with you
- Manage customer relationships
- Improve our services
- Meet legal and regulatory obligations
We will not use your personal information for purposes unrelated to our business without your consent.
Disclosure of Personal Information
We may disclose your personal information to:
- Employees and contractors
- Service providers (such as accountants, IT providers, payment processors)
- Regulatory authorities where required by law
We take reasonable steps to ensure third parties handle your information securely and in accordance with privacy laws.
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically or in hard copy and is protected using appropriate security measures.
Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, outdated or incomplete.
Requests can be made using the contact details below. We will respond within a reasonable timeframe.
Cookies and Website Data (if applicable)
Our website may use cookies to improve user experience and analyse website traffic. You can disable cookies through your browser settings, however this may affect website functionality.
Complaints
If you believe we have breached your privacy, please contact us in writing. We will investigate and respond as soon as reasonably possible.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.
Contact Us
JEBS (Port Macquarie) Pty Ltd T/as Fastplast and SWR Building Supplies
Address: PO Box 5158, Port Macquarie, NSW, 2444
Phone: (02) 6581 2526
Email: accounts@fastplast.com.au